Privacy Policy
Effective Date: 16th September 2021
At BrainTech Ghana (“we”, “us”, “our”), your privacy is a top priority. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit our website or engage with our services. By using our website (the “Site”) and services, you consent to the data practices described in this policy.
1. Information We Collect
We may collect personal and non-personal information from you in various ways, including but not limited to:
Personal Information
This includes any information that can be used to identify you as an individual, such as:
– Name
– Email address
– Phone number
– Billing information
– IP address
– Business information (if applicable)
Non-Personal Information
Non-personal information is anonymous data that cannot be used to identify you personally, including:
– Browser type
– Device type
– Website usage data (such as the pages you visit, time spent on the Site, etc.)
2. How We Use Your Information
We use the information collected for the following purposes:
– To provide and improve our services: Personal information helps us deliver and enhance our web design and graphic design services.
– To communicate with you: We may use your contact information to respond to inquiries, provide project updates, or send marketing communications (with your consent).
– For billing and payments: We use personal information to process payments and manage client accounts.
– To improve website functionality: Non-personal data helps us optimize the user experience on our Site and ensure smooth functionality.
3. How We Protect Your Information
We implement industry-standard security measures to safeguard your personal information from unauthorized access, alteration, or disclosure. However, no data transmission over the internet is completely secure, and while we strive to protect your data, we cannot guarantee its absolute security.
4. Sharing Your Information
We do not sell, rent, or trade your personal information to third parties. However, we may share your information with trusted partners for the following reasons:
– Service providers: We may share your information with third-party vendors who assist us in operating our website and delivering our services (e.g., payment processors, hosting providers).
– Legal requirements: If required by law or legal processes, we may disclose your information to governmental authorities or law enforcement agencies.
5. Use of Cookies
Our Site uses cookies to enhance user experience. Cookies are small files stored on your device that allow us to:
– Recognize repeat visitors
– Track site usage patterns
– Provide a customized browsing experience
You can choose to disable cookies in your browser settings, but doing so may limit your ability to use certain features of the Site.
6. Data Retention
We will retain your personal information only for as long as is necessary to fulfill the purposes for which it was collected, comply with legal obligations, and resolve any disputes.
7. Your Rights
You have the following rights regarding your personal information:
– Access: You may request access to the personal information we hold about you.
– Correction: You have the right to request corrections to any inaccurate or incomplete information.
– Deletion: You may request the deletion of your personal information where applicable, subject to legal obligations.
– Withdrawal of consent: If you have provided consent to receive marketing communications, you can withdraw that consent at any time.
To exercise any of these rights, please contact us at the information provided below.
8. Links to Third-Party Websites
Our Site may contain links to third-party websites. We are not responsible for the privacy practices or the content of these external sites. We encourage you to review the privacy policies of these third-party sites before sharing any personal information.
9. Updates to This Privacy Policy
We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page, and the effective date will be updated accordingly. We encourage you to review this policy periodically to stay informed about how we are protecting your information.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:
BrainTech Ghana
Email: jbdigitalsghana@gmail.com
Phone: +233 249 968 262 / +233 549 714 834
Address: PLT 2 BLK V, Oforikrom Street, Kumasi